Painting with Water at Toyota
Toyota Motor Manufacturing Kentucky’s Plant Two paint department has developed the flexibility to paint both cars and minivans in the same facility. They’re painting small lots with high finish quality, all while dealing with the unforgiving nature of the water-borne process
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Toyota Motor Manufacturing Kentucky’s Plant Two paint department has developed the flexibility to paint both cars and minivans in the same facility. They’re painting small lots with high finish quality, all while dealing with the unforgiving nature of the water-borne process.
Let’s start with some basic facts: Toyota Motor Manufacturing Kentucky’s (TMMK’s) Plant Two paint department is the only one in North America that paints both cars and minivans on the same line. It processes approximately 500 Camrys and Siennas per shift on two shifts. It uses solvent for primer and clearcoat, but basecoat is water-borne. From the electrodeposition process to the application of cavity wax, there are 13 distinct steps that a body-in-white goes through to become a painted body ready for the assembly line, and it all takes about 10 hours.
Cars and Minivans…Together
The simple statement that cars and minivans are processed on the same line encompasses a lot. In doing this, Toyota has chosen a path that diverges from its competitors. Most automakers find that though the flexibility to produce different body styles on the same line may be theoretically desirable, in reality the modifications that must be made to accommodate vehicles that vary significantly in size inevitably argues for a dedicated facility. However, unlike other car companies that have dedicated minivan platforms, Toyota designed the Sienna on the Camry platform with an eye toward making both models on the same line. This has entailed some adjustments in the paint shop, but arguably far fewer than you would expect.
The main accommodation is that the Sienna can only use two of the three basecoat/clearcoat lines. This is chiefly because it only takes two lines to handle Siena production volumes and some modifications in paint flow rate are necessary, but also because Toyota wants to maintain one line for exclusive production of the Camry. The basecoat painting process on a Camry takes 118 seconds. But because of the greater surface area for the Sienna, a process time of 150 seconds is required. So, Toyota sets aside one line that can crank through its bread-and-butter product at the fastest pace allowable, instead of reducing the line speed of all three.
This all gets sorted out by computer in a large staging area. After bodies are primed and masked they roll on their dollies into the staging area. As they cross the threshold, a magnetic plate on the bottom of each dolly is read which tells the sorting computer what color the body is to be painted. Based on this information the computer moves the dollies onto one of four tracks that lead to each basecoat booth.
The Vagaries of Water-borne
Plant Two paints only two bodies on its water-borne basecoat lines before flushing the lines and bells with alcohol and de-ionized water. This is a lot of purging, but Dale Beatty, assistant manager of the department, says that otherwise the paint would dry on the bell and shaping air plate, leading to uneven paint application or “spitting.” He points out that the water-borne material is uniquely problematic on this count since the solvent-based clearcoat is applied to 14 cars before the lines are flushed.
Having a paint lot size of only two theoretically enables Toyota to be more flexible in synchronizing supply and demand and giving dealers only the car colors that they want. In reality, given that both the Camry and Sienna are only available in 10 colors apiece, any advantage may be non-existent. However, the fact that Toyota can effectively paint and build in such small increments could weigh in their favor as the industry moves toward a quick-build, quick delivery pull system. For example, Toyota’s arch nemesis Honda builds in comparatively gargantuan lots of 30.
The chief advantage to using water-borne paint is clearly the environmental benefit of the reduction in toxic solvents, but that benefit comes at a price. In addition to the increased purge rate, water-borne material is much more sensitive to humidity changes. Beatty says that optimum humidity for the paint booth is 72% with a window of acceptable variance set a mere +/- 3%. If a malfunction in the automatic humidity control equipment causes an unacceptable spike, an alarm sounds that brings immediate attention lest the body in the booth need re-painting. If the humidity is too low, the basecoat dries too quickly and loses luster. If it is too high, the water is incompletely flashed off of the body and later boils up through the clearcoat, marring the finish with a phenomenon called “popping.”
As is typical of Toyota’s continuous improvement culture, refinements tend to come in small increments in the paint department. One example is a recent switch to an air-assisted nozzle for applying sealer to weld seams. Toyota uses a lot of sealer on its bodies-in-white, and in the past it was all applied in a continuous bead that often had to be spread by hand. By making the simple change of adding the air-assisted nozzle, which lays down a flat spray of sealer that does not need to be spread, the company was able to eliminate one process and reduce almost a pound of sealer per car for a cost savings of sixty-one cents a unit.
More surprisingly, the paint department has increased the quality of the paint finish by shutting down part of the line. When plant two became operational in 1994, one feature of the paint line was an automatic wet sanding machine. Primed bodies would first pass through a manual wet sanding area and then move into the sanding machine that would give the body the once over and send it on to a shower of de-ionized water. Toyota’s engineers thought that the combination of the sanding machine and the shower would result in a body largely free from the dirt and impurities that are the bane of a uniform finish. However, just the opposite happened. The machine created significantly more sludge than the manual sanding alone and the shower could not clean it off with sufficient thoroughness. So the machine, which had started out as a technological point of pride, was shut down. And after re-focusing emphasis on better manual wipe down techniques, dirt-related problems dropped.
Back to Basics
TMMK is currently putting a big emphasis on training in an effort to eliminate paint flaws. It has started a program called “Target Zero Seeds” that aims to remove every particle of dirt and dust, known as “seeds,” from the bodies before they are painted. To do this, the company went back to basics and re-trained workers in the basic problem solving skills of the Toyota Production System (TPS). It then launched a program called “Practicals of Paint,” or POP. Through POP, team leaders from different parts of the paint shop spent time learning the fundamentals of areas outside of theirown—including such hands-on exercises as mixing the chemicals used for electrodeposition. Cheryl Jones, general manager of Paint at TMMK, says that the key purpose of this cross-training is to give workers a broader perspective that she hopes will lead to higher quality. On a little less esoteric level, POP also teaches skills like the proper way to wipe down a body so as not to leave any of those inimical little seeds.
TMMK will soon be able to put the lessons they have learned while wrestling with the temperamental water-borne process in Plant Two to good use in Plant One. That paint department, which deals exclusively in solvent-based paint, is scheduled to undergo a major overhaul within three years that will give it the capability of painting with both solvent- and water-borne materials. The move is part of a Toyota initiative to convert to water-borne paint systems in its plants worldwide. It will mean reconfiguring the line to add ovens that can flash water from the basecoat, but will also include replacing equipment and robots. This project is sorely needed since, according to Jones, the Plant One equipment is “so old you can’t even buy replacement parts on the market anymore.” The combination of new, more efficient equipment and the institutional knowledge gained from years of dealing with the water-borne process should further increase the capabilities of the quality leader. And that should make Toyota’s competitors a little nervous.
Workers in TMMK’s Plant Two paint shop wipe down primed Camry bodies before they journey into the basecoat booth. Toyota has instituted a program designed to eradicate all dirt and dust particles that can ruin paint finishes.
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