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Cars are more dependable than ever, even though they also keep getting more complicated. 

Genesis GV80 crossover. (Image: Genesis)

This year’s J.D. Power Vehicle Dependability Study proves it. Results show overall quality among cars in the U.S. improved 2% to the best industrywide average ever.

This year’s most dependable brand is Hyundai’s Genesis luxury marque, with a rating of 89 problems per 100 (PP100) vehicles. The best mass-market nameplate is Buick (103 PP100). Anchoring the bottom of the list is Land Rover (220).

3-Year Lag

Now in its 31st year, the Power survey polls owners of 3-year-old vehicles to find out what their gripes are. This year’s results show how 2017-vintage vehicles have fared since they were purchased.

The study aggregates multiple models within a brand. So unless you’re buying one of each, your results may vary.

General takeaways:

  • Cars (127 PP100) are still more dependable than SUV/crossovers (134 PP100), but the gap is narrowing.
  • Most owner complaints are about audio, communication, entertainment or navigation features. But that group’s score improved this year by more than any other category.
  • Among specific models, the Lexus ES small sedan (52 PP100) is the study’s most dependable vehicle ever.

Several brands moved up in this year’s rankings by lowering their PP100 scores significantly. The group was led by Cadillac (-35 PP100), Mazda (-29), Ford (-20), Buick (-15) and Volkswagen (-15).

Power also ranks specific models in 20 categories of cars, SUV/crossovers, vans and pickup trucks. Here are this year’s segment winners

J.D. Power Vehicle Dependability Winners

Cars

Small................................................... Honda Fit

Small Premium.......................... BMW 2 Series

Compact......................................... Nissan Leaf

Compact Sporty................ Mazda MX-5 MIata

Compact Premium............................ Lexus ES

Midsize........................................... Buick Regal

Midsize Sporty........................... Ford Mustang

Midsize Premium........................ Genesis G80

Large........................................... Toyota Avalon

Trucks, Vans and SUVs

SUVs

Small............................................. Buick Encore

Small Premium......................... Mercedes GLA

Compact.............................. Chevrolet Equinox

Compact Premium................. Porsche Macan

Midsize.................................... Toyota 4Runner

 

Midsize Premium.............................. Lexus GX

Large....................................... Chevrolet Tahoe

 

Minivans..........................……....Toyota Sienna

 

Pickups

Midsize...................................... Nissan Frontier

Large Light-Duty (tie)..................... Ford F-150
                                                    Toyota Tundra

Large Heavy-Duty.... Chevrolet Silverado HD

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